Privacy Policy

Information We Collect

We collect information you voluntarily provide to us, such as:

• Your name, email address, phone number, and business information when you contact us or request services
• Messages and communications you send to us
• Information you submit through forms on our website

We also collect limited usage and technical data needed to operate the site and our services, such as browser type, referring pages, and general usage patterns. This data is not linked to individually identifiable information.

How We Use Your Information

We use the information we collect to:

• Respond to your requests, questions, and inquiries
• Deliver services you have requested from us
• Communicate with you about your account or services, including via SMS where you have consented
• Improve our website and operations
• Comply with applicable legal obligations

SMS Communications

We may send you SMS messages only where you have given us explicit consent to do so, and only for transactional or customer-care purposes. This may include conversational replies when you text us, occasional appointment or account notices, and payment-link delivery when you request it. Message and data rates may apply. Reply STOP to opt out or HELP for help. SMS opt-in consent and your phone number are not shared with third parties for their marketing purposes. For full details on our SMS practices, please see our SMS Policy.

Payment Information

Stripe is our payment processor and handles payment processing on our behalf. We may send a payment link by text when you request one, but card numbers must not be sent by text.

We Do Not Sell Your Information

We do not sell, rent, or trade your personal information to third parties. We do not sell leads or customer data.

Information Sharing

We may share your information with third-party service providers only as strictly necessary to operate our services (for example, email delivery providers or hosting infrastructure). These providers are contractually obligated to protect your information and are not permitted to use it for their own marketing purposes. We may also disclose information when required by law or to protect the rights, safety, or property of Paper Street Software or others.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, to provide our services, and to comply with applicable legal obligations. When information is no longer needed, we delete or anonymize it.

Your Rights and Choices

You may request to access, correct, or delete personal information we hold about you at any time by contacting us at the email address below. We will respond to verifiable requests within a reasonable time and in accordance with applicable law.

You may opt out of SMS messages at any time by replying STOP. See our SMS Policy for details.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated effective date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions, requests, or concerns about this Privacy Policy, please contact us at:

Paper Street Software Company, LLC
5900 Balcones Drive #28484, Austin, Texas 78731
paperstreetsoftware@gmail.com
(737) 387-5810